Frequently Asked Questions (FAQ)

General Information

What is a Learning Management System (LMS)?

An LMS is an online platform designed to manage and deliver educational content. It serves as a central hub for communication, assignments, grades, and resources, connecting students, teachers, and parents in a digital learning environment.

How do I get access to the Classveew LMS?

You will typically receive an invitation from your child's school with instructions on how to create your parent account. If you haven't received this information, please contact the school administration.

I forgot my password. How can I reset it?

On the login page, click "Forgot Password?" and enter your registered email. You will receive instructions to reset your password.

Features and Functionality

What information can I see in the Classveew parent portal?

As a parent, you can typically view:

  • Your child’s grades and academic progress
  • Assignments and due dates
  • Attendance records
  • School announcements
  • Teacher communication
  • School calendar events

How can I communicate with my child's teacher through the LMS?

Classveew provides a secure messaging feature to communicate directly with teachers.

Can I view my child's assignments and submitted work?

Yes, you can view assignment details and, in many cases, submitted work.

Data Privacy and Deletion

How is my and my child's data protected on Classveew?

Classveew uses strong security measures and complies with relevant data protection regulations.

How can I request the deletion of my and my child's data?

To request data deletion, contact our support team at support@classveew.com.

Please include:

  • Your full name
  • Your child’s full name
  • School name
  • Deletion request confirmation

Some data may be retained temporarily as required by law.

Troubleshooting and Support

What should I do if I am experiencing technical issues?

Try the following:

  • Check your internet connection
  • Clear browser cache and cookies
  • Use a different browser or device

If the issue persists, contact support.

Who should I contact regarding grades or assignments?

Please contact your child’s teacher through the LMS messaging feature.